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Arrow Global
Customer signposting

Customer signposting

We understand that everyone’s circumstances are different.

Therefore, as part of our commitment to helping customers establish affordable and compliant payment plans, we signpost - or refer - customers to free, independent financial advice.

Not only do we provide referrals to electronic resources, we also include information on where customers can go for advice in written communications.

Our research shows that people who seek free and independent financial advice are more likely to improve their financial situation faster than those customers who either don't seek advice or pay for the advice that they receive.


Arrow Global Limited is registered in England and Wales with company number 05606545. Its registered office is at Belvedere, 12 Booth Street, Manchester M2 4AW. Arrow Global Limited ("AGL") is authorised and regulated by the Financial Conduct Authority for certain credit-related regulated activities, and is part of the Arrow Global Group. AGL is registered on the Financial Services Register under registration number 718754.