We work closely with customers to find realistic and affordable repayment plans based on their individual circumstances. Learn more

Who we are

Arrow Global is a leading debt purchaser. We purchase customer accounts from a range of finance businesses, including retail banks, credit card and telecommunications companies. Learn more

Our commitment to customers

We aim to treat customers fairly at all times.  Find out more about how we aim to work with you.

Customer toolbox

We understand that customers find themselves in debt for a variety of reasons. Our goal is to work with each customer to find a solution suited to each individual's circumstances. Click here for tools you may find useful.


Will my outstanding balance disappear if I ignore the letters and notices about my account?

Your balance won't disappear until it is paid off. You should contact the agency named on our communication to you to discuss repayment options as soon as possible.

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