We work closely with customers to find realistic and affordable repayment plans based on their individual circumstances. Learn more

Who we are

Arrow Global is a leading debt purchaser. We purchase customer accounts from a range of finance businesses, including retail banks, credit card and telecommunications companies. Learn more

Our commitment to customers

We aim to treat customers fairly at all times.  Find out more about how we aim to work with you.

Customer toolbox

We understand that customers find themselves in debt for a variety of reasons. Our goal is to work with each customer to find a solution suited to each individual's circumstances. Click here for tools you may find useful.


I have never had an account with the business mentioned in your letter, why are you contacting me?
Some of the accounts that Arrow Global purchases may have been in arrears for several years and the financial services industry, like many others, is subject to ongoing mergers and acquisitions. Likewise, retail operators regularly review and sell their main brands. Therefore the name of the .....
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