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Arrow Global


PDHL update
Published on 11/03/2016

The Financial Conduct Authority (FCA) has informed us that Debt Management Company PDHL Ltd has been refused authorisation. According to the regulator, up to 16,000 customers will be affected and Money Advice Service (MAS) will start contacting these customers via letter today – a process that will be completed in stages.

Arrow Global customers who have Debt Management Plans (DMPs) with PDHL should contact the MAS or one of the other debt charities: The Money Advice Trust (National Debtline), StepChange and Citizens Advice who will also be able to provide assistance. Alternatively please contact your debt servicing agent.

Arrow Global will work with these charities and its debt servicing agents to help customers of PDHL and will offer forbearance and further assistance wherever possible.

For more information about the free and independent advice debt charities provide please visit here.

PDHL is not an Arrow Global company and is not part of Arrow Global Group Plc. PDHL is a fee charging debt management company customers have elected to use to assist them in repaying their debts.


Arrow Global Limited is registered in England and Wales with company number 05606545. Its registered office is at Belvedere, 12 Booth Street, Manchester M2 4AW. Arrow Global Limited ("AGL") is authorised and regulated by the Financial Conduct Authority for certain credit-related regulated activities, and is part of the Arrow Global Group. AGL is registered on the Financial Services Register under registration number 718754.