Corporate governance

“Strong and effective corporate governance is at the heart of Arrow’s business, it is embedded in our purpose, our values, our vision and, above all, our culture.”

Compliance statement

On behalf of the board, I am pleased to present the Group’s governance report for the year ended 31 December 2020. 

At Arrow, we recognise the importance of effective corporate governance in supporting the long-term success and sustainability of our business and in enabling us to deliver on our purpose of creating better financial futures for our customers. It is critical to delivering our strategy, retaining our licence to operate and in creating long-term value for our shareholders and our stakeholders generally. Strong and effective corporate governance is at the heart of Arrow’s business, it is embedded in our purpose, our values, our vision and, above all, our culture. At no time has the importance of strong governance been more relevant than during the current COVID-19 pandemic. Arrow’s strong governance and its inherent agility have enabled us to navigate the COVID-19 crisis effectively, protecting the interests of our employees, customers, investors and other stakeholders, and have provided the foundations for the Group to thrive in the future. This commitment to our stakeholders is further underpinned by the establishment of a sustainability committee, which reports directly to the board.

Further details can be found on pages 58-61 of our Annual Report.