Europe continues to be a large, fragmented and disparate banking environment marked by a range of banks across countries with various regulatory and legislative frameworks.

In such an environment, being ‘local’ means not only domestic knowledge and access, but infrastructures and people that underpin our strategy in each market.

The following films reveal our deep-rooted understanding of the local markets in three of our selected regions; Italy, Portugal and Ireland.

Arrow Ireland

Arrow Ireland

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Arrow Portugal

Arrow Portugal

7 MINS
Arrow Italy

Arrow Italy

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Our local asset management and servicing platforms

Arrow’s platform structure enables consortium deals and provides deep local expertise. Using relevant regulatory licencing from Arrow’s platform can allow a Fund to purchase assets where competitors cannot.

Arrow’s Italian master servicer, Zenith, is rated as “Strong”. Arrow’s Dutch platform, Vesting, is rated RPS2, RSS2, ABPS2, ABSS2.

UK

Established 14 years ago, Maslow Capital is an award-winning pioneer and provider of development finance and continues to partner with a number of Tier-1 institutional investors and financing parties. Maslow offer flexible funding solutions from £10m up to £300m for professional developers across the UK undertaking Residential, Build-to-Rent, Co-living, Purpose Built Student Accommodation and Retirement Living. Maslow has an excellent track record in originating, underwriting and servicing specialist senior secured loans, having funded approximately £5.0 billion of developments delivering over 17,800 units across 258 projects with zero credit loses of capital, interest and fees. Arrow Global fully acquired Maslow Capital in August 2023, which will see the business accelerate their ambitions to capitalise on opportunities in real estate finance across the UK and European Living Sectors.

To find out more visit: https://maslowcapital.com/

Eagle Street Partners is a pan-European real estate investment and asset manager with offices in Dublin, Ireland and London, UK. It is focused primarily on the UK and Ireland and other select European markets. Eagle Street was founded by Justin Bickle and Shane Scully, focused on thematic real estate investment strategies and building vertically integrated operating platforms to support these strategies. Real estate investment strategies comprise residential, life sciences, and commercial offices, where Eagle Street believe there is significant value to be unlocked through local knowledge and networks, active asset management, and vertically integrated operating platforms.

Since December 2020, Eagle Street has deployed in excess of €650 million of capital across the residential and commercial office sectors, with combined deal size above €1 billion. Our growing team of 14 represents a unique blend of expertise in ground up development, operational real estate, active asset management, and institutional investment. Eagle Street partners with institutional investors and asset managers across each of the sectors in which its active: Arrow Global in commercial offices, Nuveen Real Estate and Harrison Street Real Estate in residential.

To find out more visit: https://www.eaglestreet.com/

Blue Current Capital is an ESG-focused real estate investor, developer and operator enabling and accelerating the electrification of commercial fleets across the UK and Continental Europe. Our core focus is to service the requirements of businesses, which are rapidly expanding and electrifying their fleets, by developing and managing purpose-built EV charging hubs in close proximity to their facilities.

To find out more visit: https://www.bluecurrent.capital/

Drydensfairfax solicitors is a dual-regulated, specialist law firm focused on recovering money and assets on behalf of its clients in a highly professional manner.
The firm represents commercial organisations requiring a high quality, litigation led approach to their volume debt recovery and insolvency advisory needs and it’s expertise and strength in depth means it continually delivers pragmatic, commercially sensitive solutions. The firm was acquired by the Arrow Group in 2019.

To find out more visit: www.drydensfairfax.com

Bergen Capital Management is a prominent UK commercial loan servicer, offering a boutique debt servicing business across all UK asset types. From an experienced and specialist team, they manage distressed and non-performing assets for lenders, including term, bridging, development and asset-based debt.

Ireland

Based in Dublin, Mars Capital Finance Ireland (‘Mars’) was approved by the Central Bank of Ireland in 2016 as an Irish Regulated Credit Servicing Firm. We provide loan servicing solutions for the owners of performing, non- preforming and reperforming mortgage assets. Mars provide the full suite of servicing solutions that ensure our clients are compliant with the workings of the Irish Regulatory Codes, including the holding of Legal Title where required. Our mission is to “think like the loan owner” and ensure that we are maximising returns for our clients whilst ensuring we provide fair, appropriate and innovative solutions for our customers.

To find out more visit https://www.marscapital.ie/

Eagle Street Partners is a pan-European real estate investment and asset manager with offices in Dublin, Ireland and London, UK. It is focused primarily on the UK and Ireland and other select European markets. Eagle Street was founded by Justin Bickle and Shane Scully, focused on thematic real estate investment strategies and building vertically integrated operating platforms to support these strategies. Real estate investment strategies comprise residential, life sciences, and commercial offices, where Eagle Street believe there is significant value to be unlocked through local knowledge and networks, active asset management, and vertically integrated operating platforms.

Since December 2020, Eagle Street has deployed in excess of €650 million of capital across the residential and commercial office sectors, with combined deal size above €1 billion. Our growing team of 14 represents a unique blend of expertise in ground up development, operational real estate, active asset management, and institutional investment. Eagle Street partners with institutional investors and asset managers across each of the sectors in which its active: Arrow Global in commercial offices, Nuveen Real Estate and Harrison Street Real Estate in residential.

Italy

Zenith specialises in managing structured finance transactions in Italy.

Established in 1999, Zenith was the first Italian company to obtain a rating as Master Servicer by Standard & Poor’s (in 2004). In 2017, this rating was raised to Strong, the highest level, with stable outlook, for all asset classes.

To find out more visit: www.zenithservice.it/en

Europa Investimenti: Europa Investimenti S.r.l. (“Europa Investimenti”) is a leading operator in distressed and special situation investments in the Italian market. Europa Investimenti capitalise on debt opportunities relating to small- and medium-sized enterprise and real estate assets and is a wholly-owned subsidiary of Arrow Global. Europa Investimenti was acquired in 2018.

Europa Investimenti is the owner of Sagitta SGR, S.p.A. (“Sagitta”), a fund manager regulated by the Bank of Italy.

To find out more visit: www.europainvestimenti.com

Sagitta is an operator specialised in the management of illiquid alternative assets (NPL & UTP, real estate and credit assets) and in special situations.

It leverages the specific skills in asset management by the shareholder Arrow Global, with the aim of positioning  itself as an innovative platform in the Italian panorama for asset management.

To find out more visit: www.sagittasgr.it 

Established in 1999, Sansedoni is Real Estate full service provider since 2008, with expertise in the development and management of property and third-party portfolios and skills that cover the entire real estate supply chain. Starting from September 2021, with the intervention of the Arrow Global Group, together with the Italian companies Europa Investimenti and Sagitta SGR, a new season of development has started for Sansedoni.

To find out more visit: www.sansedoni.com

Portugal

In Portugal, the investment portfolio includes full ownership of a number of leading companies such as Norfin SGOIC and Norfin Serviços, both at the forefront of real estate asset management. Other notable firms in this portfolio are Whitestar, a leader in the management of Non-Performing Loans (NPLs); Restart Capital, specialising in corporate restructuring; Details Hotels & Resorts in hotel operations; and Hefesto in credit securitisation. These entities, commonly known as platforms, collaborate to ensure a comprehensive and integrated service offering for clients, whether they are institutional, private, local, or international. This suite of services is unmatched in the Portuguese market.

To find out more visit www.arrowglobal.pt/en/

Norfin is a leading Real Estate investment fund manager with HQ in Lisbon. It specialises in investing and managing direct equity participations in Real Estate assets typically via closed-end private equity funds. Founded in 1999 and acquired in 2018 by Arrow Global Group, Norfin currently manages assets worth approximately EUR 1.5 billion on behalf of a range of Institutional and sophisticated private investors.

Its approach is based on Active Asset Management drawing upon the long experience and seniority of executives to drive results at the operational and financial levels. While favouring efficient capital and financial structures, Norfin do not believer in complex financial engineering to drive returns. It’s objective is to deliver superior risk-adjusted returns by managing Real Estate risk.

Norfin is a financial institution regulated by the relevant regulatory bodies in Portugal.

To find out more visit: www.norfin.pt

Founded in 2007, Whitestar is a full service, integrated credit servicing specialist which offers advisory, real estate management, securitisation and structuring, analytics, and related loan portfolio investment services.
Whitestar Asset Solutions, S.A. is a leading Portuguese servicer and the only ‘one stop shop’ able to offer a complete and integrated asset management solution to investors and originators.
Currently, the company has circa 500 employees, in offices in Lisbon and Porto.

To find out more visit: www.whitestar.pt

Restart Capital started operations in January 2022 and supports economically viable companies that are experiencing cash flow difficulties due to an excessive volume of debts to credit institutions and/or other creditors, by acquiring these debts with a view to their subsequent restructuring and/or refinancing. It is part of the Arrow Group of companies operating in Portugal that also includes Whitestar, Norfin, Details and Hefesto.

To find out more visit: www.restartcapital.pt

Details is a hotel operator, managing 8 hotels in the Algarve totaling 650 rooms & 1,400 beds.   Details employees 300+ staff members in high season.  This is a strategic corporate acquisition for Arrow, with Details serving as a specialized anchor platform to build out our Portuguese hospitality capabilities/strategy and facilitate related investments across our funds. We also acquired Hotel California (a 4-star, fully refurbed hotel in the centre of Albufeira) from Details in January 2023. Details is recognized in the Algarve touristic market, with an excellent track record on the repositioning of its hotels, and good knowledge of the local market / main distribution channels. Details have recently received a public recognition given by Turismo de Portugal, IAPME (”PME Líder award”), and Green Key Foundation.

To find out more visit: https://www.detailshotels.com/en/ 

Hefesto is a regulated credit securitization company (“STC”) incorporated under the Portuguese law in 2006 and regulated by the relevant regulatory bodies in Portugal (CMVM).

To find out more visit: www.hefesto.pt

Netherlands

Vesting Finance Servicing B.V. (“Vesting”) is an established credit servicing company
operating in the Netherlands. Vesting manage consumer assets and credit bureau services and is a wholly-owned subsidiary of Arrow Global. Vesting was acquired in 2016. Since 2017, Vesting is the master and special servicer of RNHB Portfolio, managing EUR 4.0 billion of commercial real estate and buy-to-let loans, including as named special services.

To find out more visit www.vestingfinance.nl

RNHB is the leading non-bank real estate lender in the Netherlands, specialising in Buy-to-Let (BTL) and Commercial Real Estate (CRE). Founded in 1890 and jointly acquired by CarVal Investors and Arrow Global in 2016, with further investment by ACO I in 2021.

As the only institutional non-bank lender of scale, RNHB offers loans ranging from €50k to €100m on investment properties. Catering to a diverse investor base including consumers, professionals, and institutions, RNHB addresses the multifaceted needs of clients in large and growing market segments where traditional banks have retreated.

RNHB prides itself on a diversified distribution model built on strong intermediary relationships and exceptional service. This approach, coupled with their high-quality product offering, has led to a loyal and consistent customer base. With around 160 FTEs, a 130-year heritage, and a substantial back book of approximately €4.3bn, RNHB stands as a significant entity in the market. RNHB’s legacy, strategic market focus, and strong customer relationships contribute to its reputation as a leading specialist lender in the Netherlands.

To find out more visit www.rnhb.nl/home

Mica Real Estate, headquartered in Amsterdam, is a premier market intelligence capital advisory firm specialising in real estate.

Founded in 2023, Mica offers a comprehensive range of services, from real estate advisory and asset management to restructuring and special servicing. With a focus on sustainable offices, life sciences, retail, residential and hospitality, Mica leverages local expertise and networks to unlock long-term sustainable value in real estate for all stakeholders.

The firm is dedicated to proactively sourcing opportunities across various investment strategies, aiming to deliver both qualitative and quantitative returns. Mica’s commitment to building lasting relationships and its hands-on approach sets it apart as a leader in the Dutch commercial real estate sector.

To find out more visit www.micarealestate.nl

Founded in 2005, Focum is a consumer marketing and credit information specialist which offers a variety of solutions in the area of marketing, data management, credit risk and collections management. Focum helps companies maximize their customer relationships.
Services range from credit ratings and fraud prevention to customer targeting and marketing intelligence. Clients include (online) retailers, utilities providers, telco, fundraisers and collection agencies.

To find out more visit www.focum.nl