The team

Zach Lewy

Founder, CEO and CIO

Zach has more than 25 years of executive experience in investment management and asset servicing. He founded Arrow Global in 2005 and has since led the business as Group CEO and CIO, transforming it into a leading Pan-European investment manager specialising in private credit and real estate. Under Zach’s leadership, Arrow manages more than €125 billion of serviced assets across Western Europe and generates alpha across alternative asset classes, including opportunistic credit, real estate, and lending.

Zach has supervised over 3,000 deals at Arrow and plays a key role as lead Principal in Arrow’s fund manager. Prior to founding Arrow, he was an Officer of Sallie Mae, a Director at Vertex (the BPO division of United Utilities), and a Founder and Executive Director of 7C (a U.K. BPO company acquired by Vertex). He has also served as Chair of the U.K. Debt Buyers Association and the Chair of SCOR. In 2010, he was named an Ernst and Young Entrepreneur of the Year.

Zach graduated from Princeton University with a BA in Economics with Honours and a Certificate in Applied and Computational Mathematics with Honours.

Monique O’Keefe

Chair of AGG Capital Management, Chief Risk and Governance Officer

Monique joined Arrow in 2019 as Chair of the Investment Manager of Arrow Credit Opportunities and is an Executive Director for Arrow Global Group. Monique leads on Governance for the fund, and has a wider executive responsibility covering Governance, Legal, Risk and Compliance for the wider Group.

Monique has over 25 years’ experience in finance, law and governance. She is also Deputy Chair of the Board of Commissioners at the Jersey Financial Services Commission and sits on the board of the Jersey Resolution Authority. Prior to this, Monique was working in structured finance at Goldman Sachs and Merrill Lynch in London and New York, and previously as a structured finance lawyer at Clifford Chance in London.

Monique has a Bachelor of Law, a Bachelor of Arts and a Master of Law from University of Queensland, Australia.

• mokeefe@arrowglobal.net

John Calvao

Co-Founder and Head of Real Estate and Hospitality

John Calvao is Co-Founder and Head of real Estate and Hospitality at Arrow. John is a key senior member of the team, overseeing Arrow’s Southern European investments and hospitality assets. John also heads the M&A and Markets Development Teams at Arrow.

During his tenure at Arrow, John has previously led the development of Arrow’s investment and operation capability in both Portugal and Italy as Country CEO.

Before joining Arrow in 2010, John spent over 15 years in various senior positions in international capital market institutions, including COO of MIAC Assurance Corporation, Head of Operations at SCA, which he joined after an independent consultant role overseeing the build out of the first independent NPL servicing company in Portugal, and CIO at Clayton.

John began his career at MBIA.

 

 

 

• jcalvao@arrowglobal.net

Toni McDermott

Head of Credit and Lending Solutions

Toni joined Arrow in 2023 as Head of Credit and Lending. During her career spanning more than 25 years, Toni has invested in and managed performing and non-performing portfolios and businesses across Europe including UK, Ireland, Spain, Portugal, Italy, Germany and Greece. Before Arrow Global, Toni spent three years in Hong Kong running Morgan Stanley’s APAC Loan Solutions and Securitisation Group. In Europe, Toni was responsible for Centerbridge’s European Asset Backed Special Situations business for almost five years. Post GFC, Toni was one of the architects of Deutsche Bank’s European Portfolios principal business. Toni also has extensive experience in asset-backed and real estate lending, securitisation, as well as special servicing businesses.

Toni is a trustee of Coram’s Fields and Harmsworth Memorial Playground. She has a BCom International (BCIT) from University College Dublin.

 

 

• tmcdermott@arrowglobal.net

Enrico Sanna

CEO Platforms and Group Chief Operations Officer

Enrico joined Arrow Global in 2025 as CEO Platforms, bringing nearly 30 years of leadership experience in private credit, real estate, and financial services. Enrico was the founder of Fora, which he scaled into one of Europe’s leading flexible office platforms before its merger with TOG in 2022, creating a £2.0bn enterprise.

Previously, Enrico was a Senior Managing Director at Deutsche Bank, overseeing a $40bn portfolio of operating assets and leading high-profile value creation initiatives, including the successful turnaround and sale of key businesses. Earlier, he held leadership roles at American Express and Oliver Wyman, focusing on international strategy and corporate development.

Enrico holds an MBA from MIT and a BA from Bentley University.

• esanna@arrowglobal.net

Ellis Sher

Head of Lending

After qualifying as a Chartered Accountant, Ellis embarked on a career in banking and finance focusing on speciality credit, covering a wide range of asset classes including tax arbitrage, consumer credit and property finance.

Ellis enjoyed a successful career at Investec where he worked for 7 years and was part of the establishment of the bank’s private client structured finance business. In 2005 he left Investec to pursue the acquisition of a specialist mortgage provider known as Cheval Property Finance PLC where he held the position of Managing Director until February 2009. In March 2009, he co-founded Maslow, a specialist property lending business which is now part of the Arrow Group.

• ellis.sher@maslowcapital.com

Charlotte Gilbert

Group Managing Director, Client and Product Solutions

Charlotte joined Arrow in 2023 as Managing Director of Client and Product Solutions. Charlotte is responsible for and oversees Arrow’s fundraising efforts and product development. Prior to joining Arrow, Charlotte spent almost five years at Oaktree Capital Management where she was Managing Director, Marketing and Client Relations, and 12 years at Apollo Global Management.

Charlotte has an BA in Business Studies from the University of Westminster.

• cgilbert@arrowglobal.net

Phil Shepherd

Executive Director, Group Chief Financial Officer

Phil Shepherd was appointed Group Chief Finance Officer following the Acquisition and is an Executive Director of Arrow Global Group. Phil is responsible for the finance function, including financial performance and reporting, HR, Capital Allocation, Tax and Treasury. Phil joined Arrow in 2019 as Group Treasurer and was instrumental in the Group’s response to the COVID-19 pandemic.

He has over 30 years’ experience in finance and treasury and has held a number of senior treasury and finance roles in different industries and organisations. Before joining Arrow, Phil was Group Treasurer at Provident Financial plc for ten years and was Financial Controller and Treasurer at Cheshire Building Society, before becoming Head of Finance for Cheshire and Derbyshire Building Societies following their takeover by Nationwide Building Society. He has also worked in the retail and leisure sectors.

Phil is a qualified Chartered Accountant, an associate member of the Corporate Treasurers Association and holds an honours degree in Mathematics from the University of Sheffield.

• pshepherd@arrowglobal.net

Jérémie Dyen

Strategic Advisor

Jérémie Dyen leads Arrow’s development activities in France and other jurisdictions. He also serves as non-executive chairman of iQera, a leading NPL servicing and purchasing platform operating in France and Italy that was acquired in May 2025 by funds managed by Arrow.

Jérémie joined MCS, the French pioneer in NPL purchasing, in 2009 and became chief executive in 2010. Under his leadership, the business merged with DSO in France and acquired Serfin and Sistemia in Italy, evolving into iQera, a group with more than €300 million in revenue and over 2,000 employees.

Earlier in his career, he spent eleven years in private equity in London and Paris with 3i, Chequers Capital and Bridgepoint. He studied business at the École des Hautes Études Commerciales de Paris (HEC Paris).

• jdyen@iqera.com

Zachary Vaughan

Non-Executive Director, Real Estate

Zachary Vaughan, Non-Executive Director, Real Estate – Zachary Vaughan joined Arrow in September 2023 from Brookfield’s Real Estate Group as CIO of the Arrow Real Estate strategy. Zachary has more than 20 years’ experience in Real Estate Investment and Asset Management. During his time at Brookfield, Zachary held several roles including Managing Partner Head of European Real Estate, Head of Multifamily Investments and CEO of Brookfield REIT.

Prior to joining Brookfield Zachary was a Director in the Real Estate investment team at CPPIB. Prior to joining CPPIB, Zachary was Director of Acquisitions at International Property Corporation/Reichmann International.

Zachary holds an Honours Bachelor of Economics from Western University.

• zvaughan@arrowglobal.net

Jan Wade

Group Chief People Officer

Jan is Chief People Officer leading the HR function for Arrow Global.  Jan leads the Diversity and Inclusion strategy and is a member of Sustainability and ESG Forum.

Jan has more than 25 years of commercial HR experience, the majority of which has been within Wealth Management, Financial Services, and regulated environments, with a focus on organisational change, organisational design, strategic resourcing, talent, culture and engagement.

During her time at Arrow, Jan has lead HR strategy for local Platforms, Asset Management and Fund Management. Prior to joining Arrow, Jan has held senior HR leadership/Directorship positions including TD Bank, Bupa, Capita and Irwin Mitchell.

• jwade@arrowglobal.net

Brook Hazelton

Group Executive Director, Investments

Brook Hazelton brings over 25 years of experience in investment management and executive leadership. He joined Arrow in 2024 after managing a European fund specialising in alternative assets.

Brook’s extensive investment background includes roles at Goldman Sachs and The Carlyle Group in London. Additionally, he has served as CEO or President of global organisations such as Christie’s, Phillips, and Digital Reasoning.

An honours graduate of Princeton University and Harvard Business School, Brook serves as Chairman of charity: water and as a Trustee of other non-profit organisations.

• bhazelton@arrowglobal.net